Project: Police Service Kiosk
Location: Shanghai Railway Station, Jing’an District, Shanghai
Solution Provider: ZEMSO Group
Shanghai Railway Station is one of the city's important transportation hubs, serving a large number of passengers every day. As a high-traffic public space, the station requires reliable facilities to support daily public safety management, passenger assistance, and emergency response.
To meet these needs, ZEMSO designed and delivered a dedicated Police Service Kiosk for Shanghai Railway Station in Jing’an District, providing a practical and professional workspace for on-site law enforcement and public services.
Designed for a High-Traffic Railway Environment
The railway station environment presents specific requirements for public safety facilities. The kiosk needs to be clearly identifiable, easy to access, and capable of providing a stable working environment for officers while fitting naturally into the surrounding station landscape.
Based on these requirements, ZEMSO developed a compact and functional police service kiosk with a professional exterior design.
The structure features a clearly visible POLICE identification, large windows, dedicated access stairs, and a spacious interior working area. The overall design combines functionality, visibility, and durability, making the kiosk suitable for continuous use in a busy railway station environment.
A Dedicated Workspace for On-Site Public Safety
The ZEMSO Police Service Kiosk provides a dedicated operational space for police officers and service personnel working within the station area.
It supports a range of on-site activities, including:
Passenger assistance and consultation
Daily public safety management
On-site law enforcement support
Emergency response and coordination
Station-area patrol and security operations
By providing a fixed and clearly identifiable service point, the kiosk helps establish a more efficient connection between public safety personnel and passengers.
Integrating Function with the Station Environment
For a facility located in a major railway station, appearance is also an important part of the overall project.
ZEMSO adopts a modern architectural form with clean lines and a professional color scheme, allowing the kiosk to maintain a strong visual identity without disrupting the surrounding environment.
The illuminated details and clearly marked police signage improve visibility, particularly when passengers need to quickly identify where to seek assistance.
At the same time, the compact footprint allows the kiosk to integrate into the existing station environment while maintaining the necessary functional space inside.
Supporting Efficient Emergency Response
In a transportation hub with continuous passenger movement, timely response is essential.
The ZEMSO Police Service Kiosk provides officers with a fixed operational base close to the passenger area. This supports faster access to the site, more efficient communication, and better coordination during daily operations or unexpected incidents.
A Real-World Example of ZEMSO Urban Furniture
This Shanghai Railway Station project reflects ZEMSO's approach to smart urban furniture: starting from real application scenarios and solving practical urban service needs through purpose-built products.
The Police Service Kiosk is already integrated into the daily operation of the railway station, supporting public safety and passenger services in a real-world environment.
For ZEMSO, this is what a smart city solution should achieve—not simply presenting a concept, but creating products that become part of the city's everyday infrastructure.
Quietly positioned within the station, it contributes to the protection and smooth operation of every journey.
Through projects like this, ZEMSO continues to develop urban furniture solutions that respond directly to real public-space requirements. Looking ahead, ZEMSO Group will continue to focus on practical urban scenarios and create solutions that make city services smarter, more efficient, and more human-centered.
